Series 3 - Visitor studies and surveys

Title and statement of responsibility area

Title proper

Visitor studies and surveys

General material designation

  • Textual material

Parallel title

Other title information

Title statements of responsibility

Title notes

  • Source of title proper: Title based on contents of the series

Level of description

Series

Reference code

3

Edition statement

Edition statement of responsibility

Statement of scale (cartographic)

Statement of projection (cartographic)

Statement of coordinates (cartographic)

Statement of scale (architectural)

Issuing jurisdiction and denomination (philatelic)

Dates of creation area

Date(s)

Physical description area

Physical description

23 cm of textual records

Publisher's series area

Title proper of publisher's series

Parallel titles of publisher's series

Other title information of publisher's series

Statement of responsibility relating to publisher's series

Numbering within publisher's series

Note on publisher's series

Archival description area

Name of creator

([19-?] -)

Biographical history

Kersti Krug is a researcher and writer in the field of non-profit management, and a former Director of Communications and Manager of Research and Evaluation at the Museum of Anthropology (MOA) at the University of British Columbia (UBC).

Before joining MOA, Krug was Senior Personnel Advisor to the Auditor General of Canada (1980) and Assistant Director of the National Gallery of Canada (1980-1988). Between 1991 and 1997, she worked for the UBC Faculty of Commerce and Business Administration as a researcher, instructor, and Acting Director of the Arts Administration Option.

In 1990, Krug began work at MOA. Her first position at MOA was Director of Communications (1990-1998); subsequently, she occupied the roles of Manager of Research and Evaluation (1998-2001) and director of the Certificate in Museum Studies program (1997-1998). Her work at MOA involved program development and organizational change management. Major projects included creating marketing projects, conducting visitor studies, co-creation and development of the Certificate in Museum Studies program, project management for the expansion of the MOA building, developing business plans, and grant writing.

During this period, Krug was also director of studies for an interdisciplinary graduate program in critical curatorial studies in the Faculty of Arts (1998-2001). After leaving MOA in 2001, Krug joined the Faculty of Graduate Studies as Assistant Dean, Strategic Planning and Communications (2001-2006). She was instrumental in the 2007 founding of the College for Interdisciplinary Studies, of which she became Assistant Principal, Strategic Development and Administration. Krug retired form this position in 2009 to work as a consultant.

Krug completed her MBA at UBC in 1990, and in 1999 received her PhD from UBC’s Individual Interdisciplinary Studies Graduate Program. Her thesis on managing administrative change in MOA is entitled “A hypermediated ethnography of organizational change: conversations in the Museum of Anthropology.”

Custodial history

Scope and content

This series documents the planning and implementation of several studies designed to assess the responses to MOA by visitors, members, and non-visitors. It includes records relating to a membership survey, focus group studies of visitors and non-visitors, surveys regarding specific exhibitions, studies of visitors’ responses to MOA’s use of digital media, and others. Records reflect the process of applying to conduct studies, of developing sets of questions, of implementing the studies and of using the information gathered to create reports. Materials include grant proposals, lists of questions, data sets, reports, reference materials, transcripts, correspondence, charts and graphs. The series also contains a reference file of previous studies completed at MOA.

Notes area

Physical condition

Immediate source of acquisition

Arrangement

Language of material

Script of material

Location of originals

Availability of other formats

Restrictions on access

Some files restricted: see archivist for details

Terms governing use, reproduction, and publication

Finding aids

Generated finding aid

Associated materials

Related materials

Accruals

Alternative identifier(s)

Standard number area

Standard number

Access points

Subject access points

Place access points

Name access points

Genre access points

Control area

Description record identifier

Institution identifier

Rules or conventions

Status

Level of detail

Dates of creation, revision and deletion

Language of description

Script of description

Sources

Accession area

Related subjects

Related people and organizations

Related places

Related genres